1. Company Information

Legal Name: ExamSim Japan
Head of Operations: Wellington Chaves
Email: support@examsim.org

Address & Phone: We will disclose this information without delay if requested.

2. Subscription Plans & Pricing

Free Plan: Basic access (¥0/month)
- Access to N5 practice tests
- Basic progress tracking
- Community forum access
Pro Plan: ¥2,800/month ($19.99/month)
- All Free features
- N4 and N3 practice tests
- Advanced progress tracking
- Mock exams with feedback
- Study plan generator
Premium Plan: ¥5,600/month ($39.99/month)
- All Pro features
- Full access to N2-N1 content
- Unlimited mock exams
- AI-powered corrections
- Priority support
- 1-on-1 tutoring sessions

3. Payment Information

Payment Methods: We accept credit card payments processed securely through Stripe.

Billing Cycle: All subscriptions are billed monthly. Your subscription will automatically renew each month until cancelled.

Additional Fees: There are no additional fees beyond the subscription price. All prices are inclusive of applicable taxes.

4. Free Trial & Cancellation

Free Trial: New users are eligible for a 7-day free trial of either the Pro or Premium plan. During the trial period, you can cancel at any time without charge.

Cancellation: You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation will take effect at the end of your current billing period.

5. Service Delivery

As a digital service, access to your subscription features is provided immediately upon confirmation of payment or trial activation. All features are delivered through our web platform and can be accessed using a modern web browser.

6. Contact Information

For any questions about our services or this disclosure, please contact us at: